All stock orders are shipped from our location in Syracuse, NY. Orders for stock items placed on regular business days (Mon-Fri, excluding U.S. holidays) before 1:30 pm EST will be processed on the same day. All orders are shipped by UPS. Some of our products (such as inks and markers) are only available for UPS Ground shipping due to the HazMat shipping qualities of the product.
Customer is responsible for shipping costs. If an item is out of stock we will inform you of the expected delay. Shipments may not be sent to PO boxes. A residential delivery fee will apply to shipments made to residential or rural areas. Non-stock and over-sized items may be drop-shipped from the manufacturer to your location. In such cases, the manufacturer will use their own designated freight carrier.